Technology
NEW!
Open Source Telephony
(:30-:45 non-technical session OR :60 technical session & features demo)
For companies exploring changing their current telephone system, Bob Roswell, Co-Owner of System Source, will share with you his process for recently making this switch. This informative session will help you to:
- Scale a phone system to any size company
- Find lower cost options with more features
- Understand hosted vs. unhosted office phone systems
- Compare Asterisk phone system to Nortel, Avaya, Cisco, others
NEW!
Bad Guys’ Techniques – How to Protect Your Information: (:45)
Your company and employees have information that needs to be safeguarded, because every day bad guys are developing new ways to try to get to it. Bob Roswell, Co-Owner of System Source, will discuss:
- Current threats and tactics
- Techniques the bad guys are using
- How to protect your information
NEW!
Protecting Your Identity in a Digital World* (:45 overview; up to 1:30)
Blazer Catzen, computer forensic analyst, discusses:
- Identity Theft Types and Sources
- Viruses and other Digital Dangers
- Hardware, Software, etc.
- Risks and Prevention Strategies
- Case Studies & Real Examples
The presentation can be either an overview or in-depth session, and will be customized to meet the interest(s) of your group: corporate IT protection, personal identity theft, or kids and social networking.
NEW!
Corporate Data Recovery & Digital Forensics* (:30 overview; up to 1:30)
In this interactive discussion, Blazer Catzen, computer forensic analyst, conducts a white board session on computer forensics and best practices for corporate data, including:
- Destruction
- Preservation
- Recovery
This session is of particular benefit for companies that are subject to 30(b) compliance and discovery. A baseline computer knowledge (hard drives, partitions, etc.) for participants is ideal for this technical discussion.
*Note: Blazer Catzen is a computer forensic analyst for his firm: Catzen Consulting, which is co-located within the System Source headquarters building. We are happy to facilitate his speaking, however, he will be presenting independently of System Source.
What’s New in Windows Server 2008
Here’s a quick look at Windows Server 2008 features. We’ll discuss best practices and show migration tools. Our speaker is Senior Systems Engineer Daryl Sirota.
What's Going On, on My Network -Part 2
(monitoring tools)
Bob Roswell, Co-Owner of System Source, will discuss and show tools for capturing Internet and network data and demonstrate a single point monitor and alert service.
Bob will cover:
- Methods for capturing data through SNMP, sniffing and net flows.
- Site Monitor, a single point service that watches the performance of computers, software and network infrastructure
- Analyzing graphs and email alerts
- Managing bandwidth, flow, protocols and processes to find bottlenecks
Patch Management
(technical)
Learn how to simplify patch management by using a variety of tools and hear best practices to keep your systems secure and productive. This session is designed for IT managers and staff. Various presenters: Daryl Sirota, System Source Consulting Engineer and Dennis Kloster, System Source Systems Engineer.
Protecting Desktops and Laptops
(technical)
We will discuss essential steps to protect business desktops and laptops. This session is designed for IT managers and staff. Presenter is System Source Enterprise Engineer James Stewart.
Server Virtualization
(technical)
This talk is an introduction to virtual servers and technologies that work across platforms. Dave Ferg, System Source Enterprise Consulting Engineer, will cover:
- Advantages of server virtualization
- A recent deployment and results of implementation
IT Career Paths
(technical management)
In this talk, we consider ways of using career paths to attract and retain highly skilled technical staff. Maury Weinstein, President of System Source, will share his experience with technical staff management and development, covering:
- Top 5 reasons people stay at a job
- Designing career paths
- Training ladder to reach next level
Life Cycle: Managing IT Assets through their Life Cycle
(IT management)
We'll discuss best practices from provisioning to retiring IT assets and the financial and technical aspects of each stage. Our presenter is Chris Riley, System Source Director, with a 20 year focus in IT management strategies to improve productivity.
Topics include:
- Addressing CIO concerns: deployment, security, patch management, productivity and
license compliance
- Systematically managing IT assets
- Gartner and Forrester findings
- Case study
Using an Outsourced IT Department - What are Managed IT Services?
(IT management)
This discussion is designed for small businesses and organizations with limited or no IT staffing. We will describe how managed IT services can be used a strategic method to improve operations. Brenda Krause, System Source Engagement Manager, will cover:
- IT support challenges
- What managed services are and IT best practices
Internet Safety
(protecting children and adults when using home PCs)
In this program designed for adults, we cover how to use the Internet safely and avoid online problems at home.
Part 1 informs parents about how children use websites, like MySpace, and ways to protect them from inappropriate content.
Part 2 focuses on identity theft, spyware and best practices for securing your home PC. Our presenter is Alex Wilson, Professional Services Engagement Manager.
Computer Museum Tour – Hunt Valley, MD
Learn computer history at System Source’s Computer Museum in Hunt Valley. This hands-on, inteactive collection includes pre-industrial computation tools, the punch card era including a 1957 software library of plug boards, first generation PCs – Altair and IMSAI, second generation Apple, IBM and Compaq PCs, exhibits on the history of memory, storage, and much more!
Bob Roswell, Co-Owner of System Source and museum curator, recently added an audio tour guide and digital display panels with vivid photographs of vintage computers. The museum is open by appointment only. Contact us to arrange a tour for your group.
Return to Top
Sales & Marketing
Email Marketing - with exercise
Maury Weinstein, President of System Source, advises that anyone could create great email marketing even with no marketing background. Session includes short email writing exercise. He'll cover email:
- Content
- Execution
- List creation
Establishing Credibility Credibly (:15)
In this short talk, Maury Weinstein, President of System Source, shares how his organization is creating marketing messages to boost their credibility with clients during flat economic periods. He'll discuss low-cost, high impact messages that invite recall, that engage clients in a dialogue and that proactively answers questions about the company's strength.
Relationship Marketing
Maury Weinstein, President of System Source, discusses relationship marketing programs and shares what has worked for his organization. He will talk about:
- Relationship marketing and essential requirements for success
- How to deepen client relationships and unhook prospects from competitors
- Marketing program results
- Credible messages
- Importance of identifying prospect needs
- Cross department selling
Return to Top
Executive
NEW:
Budgeting for Technology During this Downturn (:50-:60)
Tech Spending Smarts: Background for Decision Making or Spending Budget Wisely. Maury Weinstein, President of System Source, facilitates this non-technical session, primarily for executives and managers of small businesses and nonprofit organizations.
Topics include:
- Economical ways to build infrastructure for growth
- Affordable disaster avoidance and data protection
- Evaluating projects vs. maintenance costs
- Project prioritization and ROI calculation
- 2009 budgeting dos and don’ts
Why Incentive Plans Cannot Work
(for executive audience: compensation management)
This talk is a controversial, thought provoking look at how behavior and rewards interplay. It is designed for executive audiences. Maury Weinstein, President of System Source, discusses compensation plans and assessment systems that are guaranteed to make executives re-think their current methods.
Topics include:
- Salary vs. commission
- Performance goals and strokes
- Merit increase and process behind it
Return to Top
Human Resources - Corporate Culture - Performance
Corporate Culture and Fun@Work
(customer needs as a rallying point for culture change)
Maury Weinstein, President of System Source, discusses the key role customers play in shaping an organization's culture. He includes lots of ideas and supporting pictures to create fun in the workplace.
- How customers' needs define corporate cultures
- Creating a positive culture that lasts for years
- The hard work that underpins positive cultures
- Using "customer inward looking" perspectives to form the culture
- Fun at work as an outcome of a positive corporate culture.
Fun@Work
(team-based culture)
Maury Weinstein, President of System Source, will share how to create a lively, team-based office culture. You'll hear many creative ideas, see great photos of unique events, and learn how to create your own Fun@Work program. The magazine, "Baltimore Smart CEO" featured System Source's corporate culture in their Feb. 2002 issue.
NEW!
Cost Savings on Health Care Benefits: Employee & Employer (:45)
Donna Miracle – Canuel, Human Resources Director at System Source, will detail how our company and its employees have been able to save money on health care costs by participating in cost-saving programs. Donna will discuss:
- Changing from traditional HMO/PPO plans to high deductible health plans
- Differences between HSA & HRA options
- What these cost savings mean to both employers & employees
NEW!
Interviewing Candidates to Find the ‘Right Fit’ (:45)
All hiring managers are challenged with finding individuals with the ideal skill set, but it is also a challenge to find the ‘right fit’. Let Donna Miracle-Canuel, Human Resources Director at System Source, share with you how our interview process measures personality, aptitude and skills to match candidates with corporate culture, to ensure a quality hire based on more than skills alone.
Building a Monthly Assessment System
(assessments and merit increase management)
Monthly assessments? Maury Weinstein, President of System Source, makes the case for improving assessment tools and merit increase systems, including the radical process of holding monthly assessment meetings for all staff. He'll cover:
- Performance goals and strokes
- Merit increase and process behind it
- Results
Can $5 and a 12-minute Test Predict Performance?
(business performance)
Hear about the experience of one company that is using a quick assessment tool as part of its hiring process. Maury Weinstein, President of System Source, will describe his company's 16-year experience using the Wonderlic Personnel Test to evaluate potential personnel and their ability to learn. He will share stories about its effectiveness in predicting performance and talk about how National Football League teams are using the Wonderlic to pick quarterbacks.
Do Measurements and Bench Marking Really Matter?
(quality performance)
Why measure? Learn about the impacts of measuring; how to involve managers; the employee buy-in to process; impact on client satisfaction; and stories about lessons learned along the way. Honest feedback and Q&A. Presenter is System Source CEO Maury Weinstein.
Effective Problem Solving
(troubleshooting)
In his role as System Source Technical Director, Rich Glenn is asked by clients to help them resolve problems. His talk is not about technology, but about the process and techniques one can use to understand the situation and find a resolution that works.
Return to Top
NEW!
Cost Savings
Saving Money on your BGE Residential Power Costs: (45 minutes)
Looking for ways to save on your utility costs this summer? Maury Weinstein, co-owner of System Source, will share his experience gaining savings on his BGE residential electric bill. He will share savings strategies, including:
- Purchasing power from an alternate supplier
- BGE Smart Energy Savers Program
- Tax credits associated with replacing doors, etc.
Bring your own BGE bill for study.
Cost Savings for Small Business Owners: Our Best Practices Shared
Maury Weinstein, Co-Owner of System Source, would like to share many cost – saving strategies he and his team have implemented to cut costs in the areas of:
- IT management costs
- Printing costs, including energy savings
- Personnel
- Telecomm
- Mailing
- Banking & Fees
- Power
Cost Savings on Health Care Benefits: Employee & Employer
(45 minutes)
Donna Miracle – Canuel, Human Resources Director at System Source, will detail how our company and its employees have been able to save money on health care costs by participating in cost-saving programs. Donna will discuss:
- Changing from traditional HMO/PPO plans to high deductible health plans
- Differences between HSA & HRA options
- What these cost savings mean to both employers & employees
It would be our pleasure to provide speakers for your meetings in 2009.
Return to Top
